Minnesota Medicaid MCO Performance Scorecard (8 Plans)
Author: Minnesota Medicaid Transparency Project | Last updated: March 12, 2026
Ranking Minnesota's 8 Medicaid MCOs on claims processing, grievance rates, network adequacy, and workforce compensation metrics.
Data Overview
- Total Mcos: 8
- Total Enrollment: 1260000
- Measurement Year: 2023
- Note: Medicaid-specific performance metrics derived from DHS contract reports, CMS T-MSIS data, HEDIS Medicaid measures, and MCO annual filings. Star ratings on the NCQA site reflect all lines of business — these metrics isolate Medicaid managed care performance.
Key Findings
- HealthPartners ranks #1 on Medicaid-specific performance despite having only 7.4% market share — fastest claims processing (12.1 days), lowest grievance rate (3.2/1K), and highest network adequacy (95.6%).
- Medica, which acquired UCare in 2025, ranks #7 with the highest grievance rate (6.4/1K), slowest encounter data submission (41 days), and highest voluntary disenrollment (8.9%) among statewide plans.
- County-based MCOs average 28% more ED visits (605 vs 474 per 1K) and 17% higher readmission rates (13.3% vs 11.4%) than statewide nonprofits — reflecting rural access challenges, not necessarily worse management.
- South Country Health Alliance has the lowest overall Medicaid score (52) driven by the weakest network adequacy (82.1%), highest ED visits (612/1K), and most incomplete encounter data (87.3%).
- Encounter data completeness ranges from 87.3% (South Country) to 97.2% (HealthPartners) — a 10-point gap that directly impacts DHS's ability to detect fraud and monitor care quality.
- Statewide MCO compensation data (HealthPartners, Blue Plus, UCare, Medica) cannot be compared to DHS or county staff because their public filings report total-organization figures across commercial, Medicare, and Medicaid lines — no Medicaid-specific workforce breakdown exists. County-based MCOs, which are Medicaid-only, pay an average of $101,750 — 8% more than DHS ($94,500) and 16% more than county Medicaid staff ($88,000). County-based MCO executive comp averages $267K, compared to $185K at DHS.
Part of the Minnesota Medicaid Transparency Project — an independent, data-driven investigation of $23 billion in annual Medicaid spending across 87 counties.